Terms of Service

By creating a Knockhaus account or using our iOS app or web application (the “Service”), you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

• You must be at least 18 years old and able to form a binding contract to use the Service.
• A user can belong to multiple organizations. Your active organization determines what data you see at any given time; switching organizations rotates your session accordingly.
• You are responsible for keeping your credentials secure. Notify us immediately at support@knockhaus.app if you suspect unauthorized access.
• Organization owners may invite, remove, or change the role of members. By accepting an invitation, you grant that organization visibility into work you perform on its behalf.

You agree not to:

• Use the Service to harass, surveil, or collect data about individuals outside the normal course of a legitimate sales engagement;
• Upload malicious code, attempt to reverse-engineer or circumvent access controls, or use the Service in any way that violates applicable laws (including wiretapping, do-not-call, and consumer-privacy regulations);
• Scrape, resell, or redistribute the Service or any data obtained from it;
• Impersonate another person or misrepresent your affiliation with any person or entity.

Pin data, notes, photos, appointments, and other records you create while acting on behalf of an organization are the property of that organization. Personal information you submit about yourself (name, email, etc.) remains yours and is subject to our Privacy Policy.

You grant Knockhaus a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display your content solely to provide the Service.

Certain features require a paid plan. Pricing is shown at checkout and billed in advance on a recurring basis until cancelled. Trials convert to paid unless cancelled before the trial ends. Refunds are issued at our discretion except where required by law.

• You may delete your account at any time from the app. Organization-owned records are retained per the owning organization’s policy.
• We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if your use poses a security risk to other customers. Whenever feasible, we will give notice first.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KNOCKHAUS AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY IN ANY MATTER WILL NOT EXCEED THE FEES YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless Knockhaus from any claim arising out of your violation of these Terms, your misuse of the Service, or your violation of any law or the rights of a third party.

These Terms are governed by the laws of the State of Utah, United States, without regard to its conflict-of-law provisions. Venue lies in the state or federal courts located in Salt Lake County, Utah.

We may update these Terms from time to time. Material changes will be announced in-app and by email. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

Questions about these Terms: legal@knockhaus.app. General help: knockhaus.app/support.