Privacy Policy

Knockhaus is a door-to-door sales platform operated by Knockhaus, Inc. (“Knockhaus,” “we,” “our”). This policy explains what information we collect when you use our iOS app or web application at knockhaus.app, how we use it, and the rights you have over that data.

Knockhaus is used by sales reps to canvas neighborhoods. To make that work, we collect:

• Account data. Your name, email, role, and the organization(s) you belong to.
• Location data.When you have the app open and permission is granted, we use your device location to place pins you drop, verify knocks, and power “nearby” features. In the background, we rely on significant-location-change events (no continuous tracking).
• Pin and activity data. Addresses you pin, disposition changes, notes (including voice notes you record), and photos you attach. These are associated with your active organization and visible to other members of that org per your role.
• Device and diagnostics. iOS version, model, app version, crash and error logs. We use these to debug issues — they are not sold or shared for advertising.

• To operate the product — show you your pins, your team’s activity, your leaderboards and contests.
• To deliver push notifications for follow-ups, appointments, rank changes, and cancellation rescue.
• To detect fraud, abuse, or violations of our Terms.
• To improve the product in aggregate — never by tracking you across third-party services.

We share data with a small number of vetted processors that are contractually bound to our privacy standards:

• Supabase — our primary database and authentication provider.
• Mapbox — to render maps and compute routes.
• Apple Push Notification service — to deliver push notifications.
• Resend — for transactional email (confirmations, password resets).

We do not sell your personal data, share it with advertisers, or use it to build third-party ad profiles.

You can access, export, correct, or delete your personal data at any time:

• Delete your account. Open the app → Account → Danger zone → Delete account. We sever access immediately and permanently purge your personal data within 30 days.
• Data you’ve created for your employer. Pin data, activity, and photos you created on behalf of an organization are the property of that organization and will not be deleted with your account. Contact your org owner to request deletion of organization-owned records.
• Request a copy. Email privacy@knockhaus.app and we will respond within 30 days.

Data in transit uses TLS 1.2+. Data at rest in Supabase is encrypted per their platform guarantees. Row-Level Security is enforced server-side on every tenant-scoped table — members of one organization cannot read or write data in another.

Knockhaus is not intended for children under 13 and is designed for professional use by sales reps and managers. We do not knowingly collect information from children.

When we make material changes, we will update the effective date above and notify active users through the app. Continued use after the effective date constitutes acceptance of the revised policy.

Questions or requests: privacy@knockhaus.app.